What are profiles?

Profiles are pre-configured sets of preferences that control how Aeralis writes emails for you. Each profile has its own writing style, grounding tools, and context — think of them as different voices for different situations.

Why use profiles?

Without profiles, you'd adjust settings every time you generate an email. Profiles remember your:

Writing style - Learned from emails you forward to the profile's inbound address
Grounding tools - Context URLs, Google Search, Knowledge
Location settings - For location-aware emails

How profiles work

Every profile starts from a template. Aeralis has 8 templates covering common email contexts: Customer Support, Customer Success, Sales Outreach, Executive, Recruiting, Account Management, Internal Comms, and Personal.

After you pick a template, the profile needs your writing style. You forward at least 3 emails you've written to the profile's unique inbound address, and Aeralis analyzes them — your greetings, sign-offs, sentence length, formality, word choices. That analysis becomes the profile's style description, which you can edit or re-run anytime.

Example use cases

Work profile (Executive template)

Writing style learned from your leadership emails
Google Search enabled for research-based emails

Personal profile (Personal template)

Writing style learned from casual messages to friends and family
Location enabled for local recommendations

Client communications (Account Management template)

Writing style learned from your client-facing emails
Context URLs pointing to client website and documentation

Logistics & freight (Customer Support template)

Writing style learned from your carrier and shipper emails
Context URLs linking to rate sheets, carrier network docs, TMS tracking pages

See detailed email examples in our logistics email automation guide.

What's in a profile

Each profile contains:

Name, icon, description - So you can quickly identify it
Writing style description - Generated from your forwarded emails, editable
Grounding tools - Context URLs, Google Search, Google Maps, Knowledge
Usage stats - How often you've used this profile

Grounding tools

Add external knowledge to your emails:

Context URLs - Reference specific websites or documentation
Google Search - Include up-to-date information
Google Maps - Add location-aware context
Knowledge - Reference your uploaded documents

Plan limits

Different plans have different profile limits:

Plan	Profiles	Context URLs	Grounding Tools
Free	1	20	Search, Maps
Pro	5	20	Search, Maps
Business	Unlimited	20	Search, Maps, Knowledge

Understanding Profiles