Create a Profile

Creating a new profile

Profiles in Aeralis start from templates. When you create a profile, you pick one of 8 predefined templates designed for common email contexts, then customize it to fit your needs.

The available templates are:

• Customer Support - Handling tickets and customer questions
• Customer Success - Relationship management and check-ins
• Sales Outreach - Prospecting and follow-ups
• Executive - Leadership communication
• Recruiting - Candidate outreach and scheduling
• Account Management - Client relationship emails
• Internal Comms - Team and company-wide messages
• Personal - Everyday personal email

How to create a profile

From the web dashboard

1. Go to aeralis.ai/profiles
2. Click New Profile
3. Pick a template from the list
4. Customize the name, icon, and description
5. Click Save

From the Gmail add-on

1. Open Gmail and click the Aeralis icon
2. Go to Manage Profiles from the menu
3. Click Create New Profile
4. Choose a template, adjust the details, and save

Activating your profile

A new profile isn't ready to generate emails yet. You need to forward at least 3 emails you've written to the profile's unique inbound address so Aeralis can learn your writing style.

1. Open your profile and find the Writing Style section
2. Copy the forwarding address shown there
3. Forward 3 or more real emails you've sent (not received) to that address
4. Aeralis analyzes your writing and builds a style description

Until you've forwarded 3 emails, the profile stays inactive. Once the analysis completes, you can start generating emails with it.

See Writing Style for the full guide on how style learning works.

Customizing after creation

After picking a template, you can change:

• Name - Give it something descriptive (e.g., "Work - Client A", "Recruiting - Engineering")
• Description (optional) - Notes about when to use this profile
• Icon - An emoji for quick visual recognition
• Writing style description - After Aeralis analyzes your forwarded emails, you can edit the generated style description or trigger a re-analysis

Grounding tools

Add external knowledge to your emails:

• Context URLs - Websites the AI can reference (e.g., company site, documentation)
• Google Search - Include up-to-date information
• Google Maps - Location-aware recommendations
• Knowledge - Reference your uploaded documents (Business plan)

Setting a default profile

You can set any profile as your default. The default profile is automatically selected when you open Aeralis.

1. Go to your profiles list
2. Click the menu (three dots) on the profile
3. Select Set as Default

Profile limits by plan

Plan	Max Profiles
Free	1
Pro	5
Business	Unlimited

Tips

• Create separate profiles for different clients or projects to keep context organized
• Use descriptive names so you can quickly pick the right profile
• Forward varied emails when activating a profile — mix short replies, longer messages, and different situations so Aeralis gets a complete picture of how you write

Next steps

• Learn about Grounding Tools to add context to your profiles
• Understand how profiles work